Shipping Policy

Effective Date: 01-01-2025

At heavish.com, we are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy outlines how and when your order will be delivered, along with key information on charges, timelines, and service coverage.

📦 Order Processing Time

• All orders are processed within 1–2 business days after receiving payment confirmation.
• Orders placed on weekends or public holidays will be processed the next business day.

🚚 Shipping Time & Delivery

We deliver across India through trusted courier partners.

Note: Delivery times may vary slightly due to unforeseen circumstances like weather, festivals, or courier delays.

💰 Shipping Charges

• Prepaid Orders:
  Free shipping on all prepaid orders above ₹599.
  Shippings are free all orders above ₹599.
• Cash on Delivery (COD):
  COD is available with an additional charge of ₹60 per order.

📍 Order Tracking

Once your order is shipped, you’ll receive a tracking ID via SMS/Email/WhatsApp. You can use this to track your order in real-time.

If you do not receive a tracking update within 48 hours, please contact us at:
📧 heavishspprt@gmail.com
📞 +91 9220933088

🚫 Undeliverable Locations

While we aim to ship everywhere in India, there may be certain pin codes or remote areas where delivery might not be possible. In such cases, we will inform you and issue a full refund or suggest an alternative solution.

❗ Delayed or Lost Orders

In rare cases of delivery delays or lost shipments:

• We will work with the courier company to resolve the issue quickly.
• If your order is untraceable or confirmed lost, we will reship your order or provide a full refund — whichever you prefer.

📦 Damaged Packages

If your order arrives visibly damaged or tampered with:

• Do not accept the package from the courier.
• Contact us immediately with photos/videos of the package and we’ll assist with a replacement or refund.

Need Help?

For any shipping-related queries, feel free to contact our support team. We’re here to help!

📧 heavishspprt@gmail.com
📞 +91 9220933088