Privacy Policy

Effective Date: 01-01-2025

At heavish.com ("we," "us," or "our"), your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from https://www.heavish.com (the “Site”).

By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device. This includes:

• Your web browser
• IP address
• Time zone
• Some of the cookies installed on your device

As you browse, we also gather:

• Pages and products you view
• Referring websites or search terms
• How you interact with the Site

This data is collectively referred to as “Device Information.”

Technologies we use:

• Cookies: Data files that often include a unique anonymous identifier.
• Log Files: Track actions on the Site and collect details like IP, browser, ISP, etc.
• Web Beacons/Tags/Pixels: Electronic tools that help us understand browsing behavior.

Additionally, when you place or attempt to place an order, we collect:

• Name
• Billing and shipping address
• Payment information (including debit/credit card details)
• Email address
• Phone number

This is referred to as “Order Information.”

When we use the term “Personal Information”, we mean both Device Information and Order Information.

2. How We Use Your Personal Information

We use your Order Information to:

• Process your orders and payments
• Arrange shipping
• Send invoices and confirmations
• Communicate with you
• Screen for fraud and suspicious activity
• Share marketing/promotional updates based on your preferences

We use Device Information to:

• Detect fraud or potential risk (e.g., using your IP address)
• Improve and optimize our Site experience
• Analyze customer behavior and campaign performance

3. Sharing Your Personal Information

We share your data only when necessary:

• With third-party partners (e.g., payment gateways, delivery services)
• With Google Analytics to understand customer behavior
  Learn more: How Google uses your info
• When legally required (e.g., subpoenas, law enforcement requests)

4. Behavioural Advertising

We may use your Personal Information to show you targeted ads or send marketing that aligns with your interests. You can opt out of targeted advertising via:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://adssettings.google.com

5. Do Not Track

Please note: We do not change our data collection practices when we see a Do Not Track signal from your browser.

6. Data Retention

We retain your Order Information unless you ask us to delete it. This helps with:

• Past order tracking
• Refunds or exchanges
• Customer service support

7. Changes to This Policy

We may update this Privacy Policy occasionally to reflect:

• Changes in law
• Business operations
• Updates in our practices

When we do, we’ll revise the “Effective Date” at the top and notify you if required.

8. Contact Us

For any questions, feedback, or privacy-related concerns, contact us at:

heavish.com
📧 Email: heavishspprt@gmail.com
📞 Phone: +91 9220933088
📍 Address:  Bhajanpura, Delhi - 53